Hexiqon Information Limited (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, disclose, and safeguard information when you use our mobile applications, websites, and related services (collectively, the “Services”).
Our Services provide AI-powered garden and outdoor space design, enabling users to visualize and transform outdoor environments using image-based AI technology.
By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.
We may collect the following information:
Images you upload (e.g., gardens, yards, outdoor spaces)
Design preferences or prompts you enter
Communications when you contact us (e.g., email)
We may automatically collect certain technical and usage data:
Device information (model, OS version)
App usage data (features used, session duration)
IP address and approximate location (country/region level)
This information is generally non-identifiable and aggregated.
We use your information to:
Provide AI-generated outdoor and garden design results
Operate, maintain, and improve the Services
Monitor performance and detect technical issues
Respond to support requests and user inquiries
Ensure security and prevent fraud or misuse
We do not use uploaded images to identify individuals.
Uploaded images are processed solely to generate AI design outputs
Images are not used for facial recognition or biometric identification
We do not extract or store facial data
Images are deleted immediately after processing, unless temporarily retained for:
Debugging
Service improvement (in anonymized or non-identifiable form)
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under the following legal bases:
Contractual necessity – to provide the Services
Legitimate interests – to improve and secure our Services
Consent – where required (e.g., analytics, optional features)
We do not sell or rent your personal data.
We may share limited data with trusted third-party service providers, including:
Cloud infrastructure providers (e.g., hosting and computing services)
Analytics providers (e.g., usage analytics tools)
These providers process data on our behalf and are contractually obligated to protect your information.
We may also disclose information:
To comply with legal obligations
To protect our rights, users, or the public
In connection with a business transfer (e.g., merger or acquisition)
We retain personal data only as long as necessary to:
Provide the Services
Comply with legal obligations
Resolve disputes and enforce agreements
Uploaded images are typically deleted shortly after processing.
Your information may be transferred to and processed in countries outside your country of residence.
Where required, we implement appropriate safeguards (such as standard contractual clauses) to ensure your data is protected.
Depending on your location, you may have the right to:
Access your personal data
Request correction or deletion
Restrict or object to processing
Request data portability
To exercise your rights, contact us at: feedback@hexiqoninformation.com
We will respond within a reasonable timeframe in accordance with applicable law.
If you are a California resident, you may have the right to:
Know what personal data we collect and how we use it
Request deletion of your personal data
Opt out of the sale of personal data (we do not sell data)
To submit a request, contact: feedback@hexiqoninformation.com
We implement reasonable technical and organizational measures to protect your information, including encryption where appropriate.
However, no system is completely secure, and we cannot guarantee absolute security.
Our Services are not intended for individuals under the age of 13 (or higher age where required by local law). We do not knowingly collect personal data from children.
If we become aware of such data, we will delete it promptly.
Our Services may contain links to third-party websites or services. We are not responsible for their privacy practices.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
If you have any questions about this Privacy Policy, please contact:
Hexiqon Information Limited
Website: www.hexiqoninformation.com
Email: feedback@hexiqoninformation.com